I keep hearing from pharma marketers that their sales reps are getting less and less face time with physicians. Clearly, we need to engage physicians in more ways that can extend sales reps’ efforts.
Of course, the Internet is an obvious pathway, particularly since 99% of physicians are now online every week for professional purposes, according to Manhattan Research. Plus, a Google survey recently revealed that 77% of physicians are specifically looking for information about a drug.
We must, however, challenge ourselves to find new, creative ways to communicate on multiple levels (visually, verbally, etc.) about how a medication or therapy can benefit a physician’s patients. While pondering this, I remembered a commercial I saw last fall for Mitsubishi Outlander Sport that invited consumers to take one of their cars for a spin on a closed course, controlling it remotely via the Web.
Yes, it’s a completely different industry, but the challenge is the same: getting customers to try your product.
For consumers who weren’t willing to go to the showroom and take a test drive, Mitsubishi brilliantly brought the test drive to them.
This is exactly the kind of approach to pharmaceutical marketing that we need to take with physicians.
Physicians have nothing to lose by “test driving” a brand on their computers (or other interactive vehicles), while pharma marketers have everything to gain. But it won’t be as easy as it sounds.
You still need to engage them to start the engine.
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Ken is a great deal more than just the president of a medical communications company. He is something of a hybrid. He’s part marketing manager, part creative director, and part copywriter. To the chagrin of his peers—but to the delight of his clients—Ken is a consummate perfectionist. As a former creative director for a high-end consumer agency, he challenged his creative teams to go beyond the mundane to produce work with real creative impact, something he’s just as fervent about today. From producing and directing TV commercials, to launching DTC and Rx-to-OTC switches, Ken brings his clients a world of experience in OTC pharmaceuticals as well as business, lifestyle, and high-end consumer products and services. Whether huddled with clients behind a mirror in a market research center in Houston, facilitating a strategic workshop in Madrid, or developing a global campaign either in the New Jersey or California office, Ken is always fully engaged, bringing “bestness” to all areas of his hectic but full life.